Here’s What Your Neighbors Have To Say About The Plumbing Store

"These folks are great. Came out on a Saturday to repair a serious leak and this was from a call at 4:30 on Friday over the Labor Day holiday. Need great help CALL THEM. I did and the work was well repaired and the price was extremely reasonable. Poor guy had to crawl under a mobile with at least 3 inches of mud. Water had been leaking for about a month."

- Donna Thompson

"They are great and FAST... they have helped me out of a plumbing bind on more then one occasion. I can't say anything bad about them... They have been in this community for some time now.. PROS: fast friendly "

- Rhonda c

"We went to the Plumbing Store to get parts, so that my husband could fix a plumbing problem. We think the store is great. We have used them multiple times. They have reasonable prices. They seem to have parts that nobody else has. They have parts for older houses. Also they have unique parts that we have needed. The employees are pleasant, outgoing, and helpful. They know what they are doing."

- Angie Henrie

" Wow, I can't say enough great stuff about this place. They really saved my life last winter when the gas co. (not your friend) shut us off until a leak was fixed. Prices were fair as well; help is prompt and friendly. They are the best in the Quad City area"

- Yahoo (The Devil Guy)

"I have used The Plumbing Store for small and large jobs. From a single leaking toilet to a complete re-piping of manufactured homes. I recommend The Plumbing Store to everyone that needs a plumber. I have been a satisfied, return customer of The Plumbing Store for over 10 years. The owner dispatches a plumber immediately, the plumbers are professional, perform thorough diagnostics, use quality supplies, clean the site, stand by their work and are very competitively priced."

- Doug Dorrow

"Removed tank type water heater and installed hybrid tankless water heater. Started on time, completed job on time. Good professional installation. Left job site cleaner than before starting. "

- Jim Peoples

"Description Of Work: Replaced water heater in rental house. Fast response for repair courteous. John very neat & clean appearance"

- James Lokay

"The Plumbing Store repaired a leak in the main water pipe. Bill, the plumber and owner, was here quickly, assessed the problem, and repaired it quickly and with professionalism."

- Sally Barton

"Bill the plumber was on time. Worked efficiently. Explained operation of unit & answered all question. Made prompt return visit to re-explain timing of unit to me."

- Rosalie Brush

"The Plumbing Store replaced the circulating pump for my hot water tank. The circulating pump provides instant hot water throughout the house. My circulating pump for my hot water tank was damaged - most likely from a power surge in the recent monsoon storm.  After the power had gone off and on a couple of times, the pump started making an odd noise. I called The Plumbing Store to see if they had a replacement pump. They didn't have my exact pump in stock but they said they could order it for me and have it in 2-3 days. As an alternative, they suggested a pump of a different brand that was inter-changeable for the one I had, and which they had in stock. I agreed to the well-known brand they suggested and we made an appointment for first thing the next morning.

My initial contact was with Kim (part owner) and she was very nice and helpful. She was very knowledgeable and patiently answered all my questions. John was my serviceman and he did an excellent job. He called to say he was on his way and arrived on time. He was very pleasant, knowledgeable and efficient. He completed the job in a reasonable amount of time and left the area very clean. He answered all my questions, agreed that I should add a surge protector to my outlet, and suggested that I put the pump on a timer, which I did. John is very professional and the first thing I noticed was his well-groomed appearance.

From start to finish, I was very pleased with the work that was done and also with everyone I spoke with at The Plumbing Store. The bulk of the price was the cost of the pump. I thought their price was fair; it was less than their competitor's. I would definitely use The Plumbing Store again."

- Geri Futrell

" I had a bad leak in my master bedroom, water was coming up out of my carpet. I called The Plumbing Store and the lady was very helpful. Their schedule was full but she moved some things around to fit me in. She talked me though how so shut off my water until the plumber got here. The technician arrived with in a short amount of time, walked me through all of my options, and took care of the problem. I really like that they were professional, affordable, and left my room cleaner then when he arrived. I will definitely remember them in the future."

(Yelp Customer)

"The Plumbing Store performs any job from small to large. From changing faucets through main sewer pipe replacement. The Plumbing Store always provides excellent customer service they give a detailed analyzed of the scope of work that needs to be performed. (With many different options for the customer)."

- Gene Murphy

"We used The Plumbing Store to fix our plumbing, and they put in a new water softener. We had to have some plumbing done and we thought they were good."

- Lorraine Wallace

"They came in response to a gas leak we had in our house. We worked with the gas company and they worked with the plumber. We have a wonderful plumber. They came when I called and they came after hours. They told me exactly what they were going to do and when they were going to do it. They were here when they said they were going to be."

- Janyne Brimhall

"Replacing part of a pipe for a drain outside, and the ground could not absorb all of the water. Great from start to finish"

– Jill Holley

"I have been a Plumbing Store customer going on 6 years now. My dad and I have rentals that I manage here in the Prescott and Prescott Valley area. The Plumbing store has always gotten a friendly technician out on the same day and I like that they have always guaranteed their work! I recently had to update the bathrooms in a rental and the manager, Kim took time out of her day to help me pick out what would work best for my price range. The technician kept me updated throughout the entire process left the property cleaner then when he arrived, and installed everything for a fair price. I think it s safe to say my dad and I are Plumbing Store customer s for life!"

- Yellow Pages

"I had been trying to deal with a slow moving shower drain on my own and finally realized I needed some professional help. I called The Plumbing Store and was able to schedule a visit for the following day. Cassi was thoughtful enough to send an email to me with photos of the technicians so I would know who would be at my door. Joel called before arriving and completed the job within the promised time frame and promised price. I will definitely call The Plumbing store again if the need arises. The only thing that would have made the experience even better would be the techs actually wearing a red cape!"

– Dr. Sandra Rogers

"I have been very satisfied with my experiences with The Plumbing Store. I own rental property and have called on them a number of times now. They are all friendly, knowledgeable and in each instance the work was performed in a professional and competent manner. When I am in need of plumbing services or advice it is comforting to know that I can count on The Plumbing Store "

– Steve

"I have always been taken well care of by both the professionals and the office staff. Timely, courteous, honest, and very helpful."

- Anonymous

"I like working with a business that has been in Prescott for a long time. Everyone in this company is professional and knowledgeable about the particular needs in the Quad-City area."

- Anonymous

"I really appreciated the time spent to listen to our problem and the thorough explanation of options. The work was then performed as promised..."
– Anonymous

"I would like to thank John P. for his perseverance and professionalism in making the repairs on my Rheem Marathon electric hot water heater. John ran into many obstacles while doing the repairs on this particular brand but was able to get the unit up and running in a timely manner. Thank you John for your patience while making these less then easy repairs."

– Mike C.

"Everyone from the lady answering the phone to the service tech was wonderful. They were able to see us the day we called and answered the numerous questions we had. "

– Debbie K.

"I have used the services of The Plumbing Store several occasions. I highly recommend this business. On the last occasion, they responded in a timely manner. The workman sent, Joel was neat and clean. His work area was minimized and his after job clean up was very good. I have no hesitation recommending The Plumbing Store for any job." 

– Jerry T.

"Simply the only plumber that I will use in the Prescott area. They are friendly, competent, and honest."

– Steve M.

"I would not hesitate recommending The Plumbing Store. Their staff is knowledgeable and conduct themselves I a professional manner. Their quality of work is clean and neat. I found their pricing to be fair and competitive. "You can pay more, you can't buy better."

– Jerry